Susan M. Schnorr, M.S., President of Training Insights, Inc. is passionate about sales, networking and informal learning. She excels at creating training solutions that extend the learning from the classroom to the job so clients see tangible results.

Ms. Schnorr’s strong emphasis in Instructional Technology and experience with Fortune 100 companies give her clients an edge. She applies insights and strategies to help them achieve their specific learning goals.

Sue is knowledgeable in using best practices for Web 2.0 technology to reinforce the learning so managers and reps continue to see results, well after the initial training even has taken place. In short, she designs training that sticks.

She holds "Robert Mager Certifications" in Instructional Module Development, Criterion Referenced Instruction and Instructor-Led Training as well as other national certifications for facilitating sales, customer service and soft skills training programs. Sue holds a Master of Science degree in Instructional Technology from the Rochester Institute of Technology, with a concentration in Instructional Design. She also earned a Certificate in Entrepreneurship from the Simon Graduate School of Business.

Sue has served as an adjunct professor in the Executive MBA program at St. John Fisher College in Rochester, NY, and has guest-lectured at the Simon Graduate School of Business at the University of Rochester and the Saunder's College of Business at the Rochester Institute of Technology. 

Sue holds certification as a trainer for Contacts Counts and is known for her authenticity and passion for teaching networking skills. She has designed and taught strategic networking skills webinars and workshops, including "Leveraging your face-to-face networking skills with Web 2.0 technologies." This helps professionals maximize their networking and informal learning endeavors so they get bottom-line results. She is a former advisory board member for The Salvation Army and  the RIT Alumni Board of Directors.